Privacy Policy

Your Privacy Matters

NextTeeLab ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information We Collect

Personal Information: Name, email address, phone number, and shipping/billing address
Payment Information: Credit card details (processed securely through third-party payment processors; never stored on our servers)
Order Information: Purchase history, order preferences, and transaction details
Device Information: IP address, browser type, operating system, and website usage data
Cookies: We use cookies to enhance your browsing experience and analyze website traffic

How We Use Your Information

Process and fulfill your orders
Send order confirmations, shipping updates, and delivery notifications
Provide customer support and respond to inquiries
Improve our products, services, and website functionality
Send promotional emails and marketing communications (you can opt-out anytime)
Prevent fraud and ensure website security

We only send marketing emails to customers who explicitly opt-in. You may unsubscribe at any time by clicking the unsubscribe link in any email.

Information Sharing

We may share your information with:

Service Providers: Shipping carriers, payment processors, and fulfillment partners necessary to deliver your orders
Analytics Partners: To help us understand website usage and improve our services
Legal Requirements: When required by law or to protect our rights

We will never sell, rent, or share your personal information with third parties for their own marketing purposes.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy:

Order and transaction data: 7 years (for tax and legal compliance)
Account information: Until you request deletion
Marketing preferences: Until you unsubscribe
Website analytics: 26 months

Your Rights

You have the right to:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal data (subject to legal retention requirements)
Opt-out: Unsubscribe from marketing communications at any time
Data Portability: Request your data in a portable format

To exercise any of these rights, please contact us at support@nextteelab.com. We will respond to your request within 30 days.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected, used, shared, or sold
Right to delete personal information held by businesses
Right to opt-out of the sale of personal information (we do not sell your data)
Right to non-discrimination for exercising your CCPA rights

Data Security

We use industry-standard security measures to protect your data, including:

SSL/TLS encryption for all data transmission
Secure payment processing through PCI-compliant providers
Regular security audits and monitoring
Access controls and employee training

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

For privacy-related inquiries, please contact us at:
Email: support@nextteelab.com
Address: NextTeeLab, HH1A Nguyễn Hữu Thọ, P. Hoàng Liệt, Hà Nội 100000, Việt Nam

Last updated: January 2026