Payment Policy

Secure checkout with multiple payment options. Your payment information is always protected.

Last updated: March 2026

Accepted Payment Methods

We accept the following payment methods for a seamless and secure checkout experience:

  • Credit & Debit Cards: Visa, Mastercard, American Express, Discover
  • PayPal: Pay with your PayPal balance, linked bank account, or card
  • Apple Pay & Google Pay: Available on supported devices and browsers

Currency

All prices on our website are listed in US Dollars (USD). If you are paying from outside the United States, your bank or payment provider may apply currency conversion fees at their standard rates.

Payment Processing

Payments are processed at the time of order placement. Your order will not be shipped until payment has been successfully processed.

  • Card payments are processed securely through Stripe, a PCI Level 1 certified payment processor.
  • PayPal transactions are handled entirely through PayPal's secure platform.
  • We never store your credit card details on our servers.

Payment Security

Your financial security is our top priority:

  • SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted using industry-standard 256-bit SSL/TLS encryption.
  • PCI Compliance: Our payment processing partners (Stripe and PayPal) are PCI DSS Level 1 compliant — the highest level of security certification.
  • Fraud Protection: We use advanced fraud detection to protect your account and prevent unauthorized transactions.

Billing Information

Please ensure your billing address matches the address on file with your credit card company. Orders with mismatched billing information may be delayed or cancelled for security purposes.

Failed Payments

If your payment fails, please:

  1. Verify your card details and billing address are correct.
  2. Ensure your card has sufficient funds available.
  3. Try an alternative payment method.
  4. If the issue persists, contact your bank or reach out to us at support@nextteelab.com.

Refunds

Refunds are issued to the original payment method. Please see our Refunds Policy for full details.

Last updated: March 2026

Questions? We're Here to Help

If you have any questions about this policy or need assistance, our customer support team is ready to help.

Business Hours: Monday - Friday, 9 AM - 6 PM (GMT+7)
Response Time: Within 24 hours